Most people in organisations would describe themselves as acting in accordance with their values most of the time. Most would also acknowledge, on reflection, that there are moments when they do not. The gap between what a person values and how they actually behave, particularly under pressure, in difficult conversations and in the face of competing priorities, is one of the most consequential and least examined dynamics in organisational life. What the Values-Behaviour Gap I

Organisations continue to struggle with a fundamental question: what kind of leader does this particular organisation, with these particular people, facing these particular challenges, actually need? The answer is almost always less about a model and more about a quality. Two qualities, to be precise: authenticity and consciousness.