Training and coaching are not interchangeable. This is not simply a structural distinction, a matter of one happening in groups and the other in pairs. It is a distinction in what each intervention is capable of producing and, therefore, when each is the right tool for the development work at hand. What Training Does Well Training excels at building knowledge and introducing frameworks. A well-designed Leadership Development program can give participants a shared vocabulary f

360 degree feedback is one of the most widely used tools in developing leaders. It is also one of the most frequently misunderstood, both in what it is designed to measure and in how the results it generates should be used. The value of a 360 is not in the receiving of the data. It is in what the leader and their organisation do with it next. What a 360 Actually Measures A 360 degree feedback process gathers structured input from a leader's working relationships across multip

Most people in organisations would describe themselves as acting in accordance with their values most of the time. Most would also acknowledge, on reflection, that there are moments when they do not. The gap between what a person values and how they actually behave, particularly under pressure, in difficult conversations and in the face of competing priorities, is one of the most consequential and least examined dynamics in organisational life. What the Values-Behaviour Gap I

Carol Dweck's research on mindset has produced one of the most widely referenced ideas in contemporary management thinking. The distinction between a fixed mindset; the belief that abilities and intelligence are largely innate and unchangeable and a growth mindset; the belief that they can be developed through effort, learning and the right environment – this has entered the vocabulary of most HR and L&D professionals and many organisational leaders. What has proven considera