Connecting with Customers, Service and Influencing
What is it?
Empower your team to elevate their sales results, enhance customer experiences and transform their toughest sales challenges into success with our advanced sales programme, Discovering Sales and Influencing.
Bring real human connection to your sales conversations
Who is it for?
This advanced sales programme is for organisations that are ready to further their journey towards unprecedented sales results.
Successful learners become highly-developed salespeople who have the courage and skillset to transform every customer interaction into a win.
When to use it?
Discovering Sales and Influencing provides a deep exploration of each salesperson’s natural approach, preferences and strengths throughout the six stages of sales. Learners will:
Learn to leverage their personal brand and personal strengths to exceed client expectations
Identify and eliminate communication and behavioural roadblocks to facilitate better outcomes
Develop a practical action plan to enhance their skills and strengthen customer relationships
What's the impact?
Teams that invest in Discovering Sales and Influencing gain the ability to maximise their sales results including:
Deeper, more authentic client relationships
Versatile salespeople who increase trust with every customer interaction
Profitable long-term relationships with key clients
Increased customer retention and loyalty
Increased retention of your high potential sales leaders
How does it work?
Discovering Sales and Influencing uses a combination of facilitated modular and interactive content to create a flexible and immersive experience.
In a series of practitioner-led sessions, your team will create personalised action plans that focus on their specific challenges, enhance their strengths and leverage their behavioural preferences to improve sales performance.
The six modules address behaviours and skills at each of the stages of selling and can be delivered in flexible increments depending on needs.
70%
of respondents cite being part of a dysfunctional team
90% of top performers are highly self-aware, compared to the bottom fifth of performers, who have low self-awareness. - Forbes
Who is it for?
This advanced sales programme is for organisations that are ready to further their journey towards unprecedented sales results.
Successful learners become highly-developed salespeople who have the courage and skillset to transform every customer interaction into a win.
How does it work?
Discovering Sales and Influencing uses a combination of facilitated modular and interactive content to create a flexible and immersive experience.
In a series of practitioner-led sessions, your team will create personalised action plans that focus on their specific challenges, enhance their strengths and leverage their behavioural preferences to improve sales performance.
The six modules address behaviours and skills at each of the stages of selling and can be delivered in flexible increments depending on needs.
What's the impact?
Teams that invest in Discovering Sales and Influencing gain the ability to maximise their sales results including:
Deeper, more authentic client relationships
Versatile salespeople who increase trust with every customer interaction
Profitable long-term relationships with key clients
Increased customer retention and loyalty
Increased retention of your high potential sales leaders